Privacy Policy

Data Controller Information

StaticVoyage SARL is the data controller responsible for your personal data. We are registered in Luxembourg with registration number RCSB647821. Our registered address is Rue Philippe II 116, 4218 Differdange, Luxembourg.

Data We Collect

We collect personal data that you provide directly to us and information that is automatically collected when you use our website. The types of data we collect include:

• Contact Information: Name, email address, phone number, company name, and postal address
• Communication Data: Messages, enquiries, and correspondence you send to us
• Technical Data: IP address, browser type, device information, and website usage data
• Marketing Data: Your preferences for receiving marketing communications

How We Use Your Information

We use your personal data for the following purposes based on legitimate business interests and your consent:

• To provide and improve our subscription business model consulting services
• To respond to your enquiries and provide customer support
• To send you relevant information about our services and industry insights
• To comply with legal obligations and regulatory requirements
• To analyse website usage and improve user experience
• To protect against fraud and ensure website security

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for marketing communications or cookies
• Contract: To perform our consulting services and fulfil contractual obligations
• Legitimate Interests: To improve our services, ensure security, and conduct business operations
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• With trusted service providers who assist in our business operations
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes
• In connection with a business transfer or merger

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Generally, we keep contact information for active business relationships and up to 7 years after the relationship ends for legal and regulatory compliance. Marketing data is retained until you withdraw consent or request deletion.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request information about the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where applicable

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) or your local supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.